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Joy Appliance

Joy Appliance

Privacy Policy

Effective Date: January 4, 2026

This Privacy Policy describes how Wujiang District Lin’an E-commerce Studio (operating as “Joyappliance,” “we,” “us,” and/or “our”) collects, uses, and shares personal data collected through our website  (the “Services”).

The web site joyappliance.com is owned and operated by Wujiang District Lin’an E-commerce Studio, a China-registered entity. We are committed to protecting your privacy and ensuring a secure online shopping experience.

1. Information We Collect

We collect personal data that you provide directly to us and data collected automatically through your use of the Site:

    • Contact & Account Information: Name, email address, phone number, shipping and billing addresses, and account credentials.

    • Transaction Information: Details of the products you purchase, order dates and payment history. (Note: Payment processing is handled by secure third-party providers; we do not store full credit card numbers).

    • Customer Support Data: Records of communications when you contact us for assistance.

    • Automated Data: IP address, browser type, operating system, referring URLs and interaction data (pages viewed, links clicked) collected via cookies and similar technologies.

2. How We Use Your Information

We process your personal data based on the following legal grounds:

    • Order Fulfillment: To process and ship orders placed via our WooCommerce platform, handle returns and provide customer support.

    • Service Improvement: To analyze website performance, fix errors and enhance user experience.

    • Marketing (With Consent): To send promotional emails about new products or special offers. You may opt-out at any time.

    • Security & Compliance: To prevent fraud, protect our legal rights and comply with regulatory requirements.

3. Sharing with Third Parties

We do not sell your personal data. We share data only with service providers essential to our operations:

    • E-commerce Platforms: WooCommerce (for store management).

    • Payment Processors: PayPal or other gateways to securely handle transactions.

    • Logistics Partners: Shipping carriers and fulfillment centers to deliver your orders.

    • Analytics & Advertising: Google Analytics and Google Ads to help us understand customer behavior and provide relevant advertisements.

4. Cookies and Tracking Technologies

We use cookies to keep track of items in your shopping cart and to understand your preferences.

    • Essential Cookies: Required for basic site functionality.

    • Performance Cookies: Help us track site traffic and performance.

    • Advertising Cookies: Used to deliver ads relevant to your interests. You can manage cookie preferences through your browser settings, though some site features may become unavailable.

5. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:

    • Access/Correction: Request a copy of your data or correct inaccuracies.

    • Deletion: Request that we erase your personal data (the “Right to be Forgotten”).

    • Opt-out: Object to the processing of your data for marketing purposes. To exercise these rights, please contact us at joyfupo@gmail.com.

6. International Data Transfers

As Wujiang District Lin’an E-commerce Studio is based in China, your data may be transferred to and processed in countries outside of your residence. We use Standard Contractual Clauses (SCCs) and other approved mechanisms to ensure your data remains protected according to international standards.

7. Data Security

We use TLS (Transport Layer Security) encryption technology to protect your data. While we implement industry-standard security measures, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords for your account.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting or reporting requirements.

9. Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.

10. Contact Us

For questions regarding this Privacy Policy or our data practices, please contact our Privacy Officer:

Entity Name: Wujiang District Lin’an E-commerce Studio

Email: joyfupo@gmail.com

Customer Support: Monday – Friday, 9:00 AM – 6:00 PM (PST)